PUBLIC OFFER

FOR PROVISION OF TV DISTRIBUTION NETWORK SERVICES

1. GENERAL PROVISIONS

1.1. LTD “ALPHAZET TECHNOLOGIES”, legal address: 100019, Republic of Uzbekistan, Tashkent, Shaykhontohur district, Labzak massif, near house 22, providing services in accordance with AA License No. 0008226 for “Provision of TV distribution network services”, hereinafter referred to as the “Provider”, hereby provides telecommunications services in data transmission networks (TV services (hereinafter referred to as the “Services”) to physical persons who accept this offer by performing the actions specified below, in accordance with the following conditions.

This Public Offer and its appendices are a Contract for the provision of Services for individuals on the terms of advance payment.

The terms of this Public Offer are also the Rules for Providing Services to Individuals on the terms of advance payment, and the terms Contract, hereinafter in the text thermins Agreement' (hereinafter ''this Agreement' or Subscription Agreement') and Offer (hereinafter referred to as'This Offer') have the same meaning.

The Provider, when entering into this Agreement, is guided by the presumption that the Subscriber has the necessary skills to work on terminal equipment.

This Public Offer and its appendices have been developed on the basis of the Rules for the Provision of Telecommunications Services approved by Order No. 208-Mҳ of 30.06.2020 by the Ministry for the Development of Information Technologies and Communications of the Republic of Uzbekistan (MOI No. 3275 of 30.06.2020).

BASIC TERMS AND DEFINITIONS

1.2. In the following terms are used in this Public Offer:

Subscriber - physical person who accepts this Offer by performing certain actions defined by the provider and uses the Communication Services exclusively for personal purposes without the right to commercial use, with the allocation of unique authentication data for these purposes;

Subscriber equipment, terminal equipment - technical means for transmitting and/or receiving signals over communication lines (computer, router, router, etc.) located in the Subscriber's apartment. As well as any technical device that allows you to browse Content on the Internet is Permitted in the relevant Website or App for the Device, including but not limited to: electronic computing device (personal computer, including a desktop computer, a laptop, a netbook, an Internet tablet), cell/mobile phone; smartphone; Communicator (Personal Digital Assistant); gaming manipulator/set-top box, set top box (STB) and other similar devices; TV console, TV with connection to the Internet (Smart TV), media player.

Authorization – the process of analyzing the authentication data entered by the Subscriber on the provider's server, which determines whether the Subscriber has the right to receive services or log in to the Personal Account.

Personal account balance at a certain point in time - the difference between the amounts of funds deposited to the Personal Account and debited from the Personal Account up to this point in time.

Depositing funds to Personal Account (adding funds to your personal account) - crediting by the Provider of the Subscriber's payment received to his current account or to the cashier with payment details that allow to clearly determine the contract on the basis of which such payment was made.

The Internet - global voluntary, independent association of computer networks and information resources belonging to many different physical persons and organizations;

Content - a package of audiovisual works, other results of intellectual activity, which the Provider provides access to viewing to the Subscriber as part of the provision of services, on the basis of license (sub-license) agreements with Copyright Holders. The content is intended for private viewing.

Content for free viewing – the Content offered by the Provider to the Subscriber for viewing, access to which is provided to the Subscriber without charging a fee. At the same time, such Content is displayed together with advertising materials (immediately before or after the Content is displayed, by interrupting the display of Content with advertising, as well as parallel display of advertising together with Content), at the discretion of the Provider.

Paid Content – Content offered by the Provider to the Subscriber for viewing on the following terms: Subscription, Lease, Purchase.

Personal account - website that records the Subscriber's advance payments and amounts of funds withheld (debited) from these payments as payment for services. The personal account is unique, located in the Provider's database, has a permanent character throughout the entire period of service provision, and reflects the accounting of information about the receipt of funds and their expenditure. The Personal Account page is a functional option of the Personal Account and is located on the official website of the service in the Personal Account section.

User’s Personal account – web-a page on the Provider's official website that contains statistical information about the volume of Services received and the current status of the Personal Account. However, the information displayed in your Merchant Profile is for reference purposes and may differ from the information in the Provider's financial systems. In addition, on this page, the Subscriber can subscribe to specific services or refuse them.

Official website of the service – information resource of the Provider's telecommunications network located at the web address: www.itrack.uz, info.itrack.uz

Provider's Office - the head office of the Provider in Tashkent and the offices of its branches in the regions of the Republic of Uzbekistan.

Partner s - persons engaged by the Provider for the purpose of high-quality provision or promotion of any services on the basis of contracts concluded with the Provider, including for servicing the Provider's work processes.

Personal data – information recorded on electronic, paper and (or) other material media that relates to a particular Subscriber or makes it possible to identify it. Information about Subscribers includes: Full name of the Subscriber, address of the Subscriber or address of installation of subscriber equipment, alias, subscriber numbers, and other data that allows you to uniquely identify the Subscriber and his subscriber equipment. The list of such information is approved by the Provider and posted on the Provider's website.

Subscription - order by the Subscriber (in the case of an order on the Provider's website – by a Registered Subscriber) of a Service to provide the Subscriber with access to viewing a package of paid Content for the Subscription Period. The subscription is considered completed (completed) and accepted for execution from the moment the Subscriber pays for the services for the subscription period selected by the Subscriber. During the Subscription period, the number of views by the Subscriber and the number of Content units available for viewing from the paid Content package provided by the Subscription Provider is unlimited.

Subscription Period – a certain period of time during which the Provider provides the Subscriber with the services paid for by it for this period, namely, provides the Subscriber with access to view a package of paid Content provided by the Provider by subscription. The subscription period starts from the moment you pay for it.

Rent - ability to view Video Content in the iTV service for a limited period of time.

Rental Period – after the user has paid for and obtained access to a Content Unit within the Rental service, the user has the right to start viewing a Content Unit within 30 (thirty) days and has the right to view such a Content Unit repeatedly for 48 (forty-eight) hours.

Purchase - the ability to view Video Content on the iTV service during the period of validity of the Provider's rights to the corresponding Video Content.
Purchase period – pafter making a payment and gaining access to a single movie within the Purchase service, the user has the right to repeatedly view the movie in streaming mode on an authorized end-user device an unlimited number of times during the period, as well as for no more than six 6 months from the end of the license period for this movie.

Platform – a set of hardware and software tools and technological solutions of the Administrator that ensure the provision of the Service to Users.

Copyright Holder – a legal entity or individual who has an exclusive or non-exclusive right to use the Content and has legally concluded a license (sub-license) agreement with the Provider to grant the Provider the right to use the Content in ways and to the extent necessary and sufficient for the provision of Services by the Subscriber.

Provider Representative – a legal entity or individual authorized on the basis of a power of attorney or a corresponding agreement with the Provider to:

- distribution of telecommunication services and conclusion of Service Contracts on behalf of the Provider;

- provision of the Provider's services to Subscribers (payment acceptance, etc.).

App for device – a program managed by a Provider or a third party that allows the Subscriber to connect to the Internet and view Content on the Device, create an electronic copy of the Content for further viewing. At the same time, instances of Content Units are hosted on the Provider's server, and technically, access to Content Units is carried out through this server. Device apps also include third-party apps for Smart TV, Android and iOS mobile devices.

Billing period – the period that begins with the Individual date of monthly subscription fee debiting set in accordance with the Agreement, the duration of which corresponds to the number of calendar days in the month on which such date falls.

Debiting funds from a personal account - reduction of the Provider's Personal Account balance by the cost of services rendered to the Subscriber.

Rate – the cost of a particular Service for a certain period of its use, due to the specifics of the relevant Service.

Tariff plan - a set of predefined conditions and tariffs for providing a Service from the Provider to the Subscriber.

Services or Service – A list of services or a single service provided by the Provider on the basis of an officially approved and valid price list of tariffs and services.

Registration form – the form by signing which the Subscriber joins this Agreement and gives consent to the processing of personal data, containing information about the Subscriber, information about the Subscriber number and other information at the time of joining (Appendix No. 1).

2. SUBJECT OF THE AGREEMENT

2.1. The Provider provides the Subscriber with services in telecommunications networks, namely, the service of transmitting a digital television signal over data transmission networks (via IP protocol), which allows the Subscriber to watch TV channels provided for in the tariff on the subscriber's equipment. As well as provide the Subscriber with access to viewing free Content without charging a fee and provide the Subscriber with access to viewing Paid Content on the terms of Subscription, Lease, Purchase.

2.2. The Provider provides the Subscriber with services in telecommunications networks, namely, it provides a digital or analog television signal to the point of connection of the subscriber line with the ability to view the software package specified in the agreement (hereinafter referred to as the Services), and the Subscriber pays for these services.

2.3. The Provider has the right to attract third parties to provide Services to the Subscriber.

2.4. For the period of rendering services under the terms of this Offer, if the Provider has transferred to the Subscriber the necessary Subscriber Equipment in good condition for providing Services for temporary gratuitous use, then in case of termination of this Agreement, the Subscriber returns the equipment to the Provider in the condition in which it was accepted, taking into account natural wear and tear.

2.4.1. The Subscriber is obliged to use it carefully and for its intended purpose, only for the purpose of fulfilling this agreement, must ensure its safety, undertakes not to transfer it to third parties, not to move it to another address without agreement with the Provider.

2.4.2. Upon termination of the contract, the Subscriber must deliver the equipment in working condition and in full configuration to the Provider's office within three days, regardless of the reasons for which it was caused.

2.5. The Provider's services are provided for individual use by the Subscriber, who undertakes not to distribute recordings of TV programs, not to retransmit them, and not to use the Provider's equipment for profit.

2.6. If the Subscriber has its own terminal equipment that is suitable for full use of the Provider's Services, or is connected to the Service, Clause 2.4. becomes invalid.

3. PROCEDURE FOR PROVIDING SERVICES

3.1. The contract for the provision of telecommunications services between the Subscriber and the Provider is concluded at the Provider's Offices or Authorized offices of the Provider under the terms of a Public Offer. Acceptance (consent to conclude a Contract) of an individual is considered to be the fact that they sign their Consent to the terms of the LLC's public offer «ALPHAZET TECHNOLOGIES». The Subscription agreement is considered concluded after the Provider receives acceptance and registers the Subscriber in the Provider's information and billing system.

3.2. The fact of signing by the Subscriber is a full and unconditional acceptance by the Subscriber of the terms of this Public Offer and all its Appendices that form an integral part of the Public Offer (Article 370 of the Civil Code of the Republic of Uzbekistan).

3.3. The actual start date of using the service for Subscribers is determined by the Provider based on data from software connection monitoring or billing equipment installed in the Provider's network. The fact of providing Services to the Subscriber is confirmed by data from the Provider's cost accounting (billing) equipment.

3.4. The Subscriber is fully responsible for the premises used at the time of connection to the digital TV signal transmission service via data transmission networks (via IP protocol) and the validity of the contract.

3.5. The moment when the Subscriber is connected to the service (the beginning of service provision) is the moment of the first successful Authorization of the Subscriber. In case of failed Authorization, the Subscriber must notify the Provider in writing.

3.6. The term for connecting a Subscriber to the Service is no more than 10 (ten) business days from the date of conclusion of the Agreement.

3.7. Subscriber identification and access to the Services and Personal Account is carried out using personal automated control systemstenSubscriber identification data. Only one connection can be established using a single login at a time.

3.8. The Provider has the right to refuse to conclude a Contract for the provision of communication services:

1. if it is not technically possible to provide access to the Provider's network;

2. if it is not technically possible to provide the Network services requested by the Subscriber;

3. if the Provider has information about the Subscriber's equipment as lost by another Subscriber or not certified according to the legislation of the Republic of Uzbekistan;

4. if the Provider has information about the potential Subscriber's debt for services previously rendered by the Provider.

5. in the absence of documents, a valid passport certifying the citizen's identity.

3.9. Works to ensure the Subscriber's ability to connect to the Service are considered to have been properly performed by the Provider and accepted by the Subscriber, if the Subscriber has not notified the Provider in writing about the refusal of the Service within five working days from the moment of connecting to the Service.

3.10. In order for a Subscriber to get access to Content, the Subscriber must register on the Provider's website or in the app for the Device.

3.11. The Service Provider provides the Subscriber with access to Paid Content (under the terms of Subscription, Lease, Purchase) only after the Subscriber pays in full for the ordered Service in advance.

3.12. Information about Subscribers that has become known to the Provider's employees due to the performance of their official duties is confidential information and is subject to protection in accordance with the legislation of the Republic of Uzbekistan. Information about Subscribers includes:

- last name, first name, patronymic of the Subscriber - physical person;

- Subscriber's address or address of installation of subscriber equipment, alias, subscriber numbers and other data that allows you to uniquely identify the Subscriber and his subscriber equipment.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The subscriber undertakes to:

4.1.1. Comply with the terms of this Agreement;

4.1.2. For the purpose of identifying Subscriber data (Full name, places of permanent or temporary residence, series, passport numbers (ID card) and personal identification number of an individual) the latter must present their valid passport to the Provider's employee. In case of changes to the specified data, to provide them to the Provider in person within 30 days after the effective date of such changes.

4.1.3. Get acquainted with the list of current Services, tariff plans, service rates and other accompanying information before using the Services.

4.1.4. Maintain a positive Personal Account balance by making the necessary advance payments in a timely manner;

4.1.5. Use Subscriber equipment in accordance with the current operating instructions from the manufacturer, as well as avoid connecting other persons ' TV receivers to the supplied signal;

4.1.6. Observe the rules of use of the equipment, maintain it in proper order; and, if necessary, perform its current and major repairs at its own expense.

4.1.7. Promptly notify the Provider of any malfunctions that occur, including the disappearance of the TV signal;

4.1.8. Allow representatives of the Provider to access the equipment and all its locations if they have a personal identification card with a photo and seal, with the following information: not expired period of validity for performing repair works at the Subscriber's request and for verifying the Subscriber's compliance with the terms of this agreement;

4.1.9. The Subscriber assumes full responsibility for using the Services. Any commercial use of the Service under the Agreement is not allowed. The Parties specifically stipulated that the use of the Services provided under this Agreement is private;

4.1.10. Periodically to check for changes on the official website of information on the Services provided.

4.1.11. Do not to use the Services for illegal purposes, as well as do not perform actions that harm the Provider and/or related third parties, including not to distribute or promote the distribution of software from Subscriber's device, not to falsify IP addresses, not to perform actions that interfere with the normal functioning of the Provider's network, equipment, software of the Provider and/or related third parties, illegal and /or illegal actions in the field of information technology, in particular, unauthorized actions and illegal use of resources and services in the Provider's network.

4.1.12. Do not use the Subscriber's device for illegal purposes that violate the requirements of the current legislation of the Republic of Uzbekistan, the rights and interests of the Provider, including those that have led to image, financial and other damage. The Subscriber acknowledges that the Services provided by the Provider are a licensed type of activity and for violation of the procedure in their provision, leading to a malfunction of the Subscriber's device, resulting in damage to the Provider, the Subscriber bears the established responsibility, as well as fully compensates for the damage caused to the Provider.

4.1.13. Take appropriate organizational and technical actions aimed at ensuring the protection of information resources, preventing the dissemination of information containing calls for a violent change in the constitutional order, propaganda of war, violence and pornography, incitement to religious and national discord, infringement of human honor and dignity, and other information prohibited for dissemination by the current legislation of the Republic of Uzbekistan.

4.1.14. The Subscriber may also bear other obligations in accordance with the legislation of the Republic of Uzbekistan.

4.2. The subscriber has the following rights::

4.2.1. to Use the Provider's advisory and technical support when an event occurs any questions, related to the use of the services provided;

4.2.2. Submit claims in accordance with the procedure established by this Offer.

4.2.3. Change the Tariff/tariff plan, types of Services provided in accordance with the procedure established by the Provider, taking into account its technical capabilities.

4.2.4. Get detailed information about the amount of Services consumed, as well as the history of payments, debits, and the balance of funds on the Personal Account through the Personal Account (applicable to those types of Services that have access to the Personal Account) and/or from the Provider.

4.2.5. The Subscriber may have other rights stipulated by the legislation of the Republic of Uzbekistan.

4.3. The Provider undertakes to:

4.3.1. Provide Services to the Subscriber in accordance with the terms described in this Agreement, taking into account the requirements of current regulatory acts of the Republic of Uzbekistan.

4.3.2. Timely transfer the Subscriber's advance payments to their Personal Account.

4.3.3. Provide the Subscriber with the opportunity to receive telephone consultations of the technical support service at a short number (CALL center)-+998 712024202 around the clock. The scope of consultations is limited to specific issues related to the provision of Services.

4.3.4. Provide the Subscriber with access to the Personal Account during the Contract period.

4.3.5. Take generally accepted technical and organizational measures to ensure the confidentiality of information related to the procedure for using the Service by the Subscriber and other terms of the Contract concluded by him.

4.3.6. Provide Services to the Subscriber within the Provider's service area.

4.3.7. Take measures to eliminate the shortcomings of the Services provided, discovered during their provision to the Subscriber.

4.3.8. Take the necessary organizational measures to protect the Subscriber's personal data and comply with other requirements established by law to ensure the confidentiality of information about the Subscriber.

4.3.9. Notify the Subscriber of changes in the Price List of tariffs and services by posting information on the official website at least 15 days before the changes take effect.

4.3.10. Publish official messages related to customer service, changes in the terms of service and their cost, as well as other necessary information on its official website.

4.3.11. Notify the Subscriber of scheduled technological work, indicating the date and time of the start of work and its duration, at least 24 (twenty-four) hours before the start of their implementation, on the Provider's website.

4.3.12. Accept Subscriber requests for troubleshooting by phone and at the Provider's office and execute the received requests within 72 hours from the date of receipt of the request, if this is not prevented by force majeure (force majeure).

4.4. The provider has the right to:

4.4.1. The Provider has the right to change the terms of the offer and / or its Applications, including adjust the current tariffs, system, terms, forms and terms of payment for communication Services, introduce new Appendices to the offer, informing the Subscriber by placing an announcement on the official website of the service at least 10 (ten) calendar days before the changes come into force.

- The fact of placing an ad on the official website of the service, of course, is a proper fulfillment by the Provider of the obligation to inform the Subscriber.

- The subscriber is responsible for regularly checking for changes on the official website of the service. Continued use of the services after 10 (ten) calendar days after notification of changes in the current provisions of the offer and its Appendices is considered as unconditional consent to them.

4.4.2. Refuse to provide services until the Subscriber pays 100% prepayment of the Initial Payment or monthly Subscription fee for services;

4.4.3. Unilaterally refuse the Subscriber to perform connection works and provide services if the required documents received from the Subscriber contain false information.

4.4.4. Refuse to provide the service to the Subscriber, provided that this refusal is properly justified in the following cases::

- the provision of the Service may pose a threat to the security and defense capability of the state, as well as to the health and safety of people;

- provision of the Service is not possible due to any technical, physical, topographical or other natural obstacles.

4.4.5. Perform disconnection/temporary disconnection of the Subscriber from services transmission of a digital television signal over data networks (via the IP protocol), in the following cases: :

- violation by the Subscriber of the conditions and requirements established by the legislation of the Republic of Uzbekistan;

- carrying out planned technological and other types of work. At the same time, the Subscriber is not exempt from paying for Services stipulated in the terms of the Agreement.

4.4.6. Terminate the provision of services to the Subscriber, with unilateral termination of the agreement, in the following cases::

- violation by the Subscriber of the terms of this Public Offer and its Appendices;

- any actions of the Subscriber that caused a violation in the work services digital TV signal transmission over data networks (via IP protocol) Provider's;

- use of the received services for illegal or commercial purposes;

- actions of the Subscriber aimed at obtaining unauthorized access to digital television signal transmission resources;

- detection of fraud or fraud attempts on the part of the Subscriber.

4.4.7. In case of termination of the Agreement on the grounds specified bases in this clause, the funds remaining on the Subscriber's personal account are recognized by the Parties as a fine for violating the terms of use of the Services by the Subscriber and are not returned to the Subscriber.

4.4.8. Refuse to transmit any information, the dissemination of which is contrary to the legislation of the Republic of Uzbekistan.

4.4.9. Restrict the provision of the Service or terminate the contract if the Provider identifies it information about the debt under the agreement.

4.4.10. Refuse to provide their services if it is technically or otherwise impossible to install the equipment.

4.4.11. Claim compensation for any damage caused by the Subscriber's fault.

4.4.12. Perform scheduled technical work and other types of work, upgrade the TV signal over data transmission networks (via IP protocol)

4.4.13. The Provider may have other rights stipulated by the legislation of the Republic of Uzbekistan.

5. WORK OF THE INFORMATION TECHNOLOGY SUPPORT SERVICE (ITSS)

5.1. The Provider undertakes to provide the Subscriber with the opportunity to receive telephone consultations at the ITSS phone numbers specified in the Agreement or on the Official Website (if they are changed).

5.2. The Provider undertakes to execute requests for technical troubleshooting received from the Subscriber within 72 hours from the moment of receipt of the request (during SITP business hours), if this is not prevented by force majeure (force majeure).

5.3. The Provider undertakes to provide information and advice to the Subscriber on the use of the Service, but the Provider is not responsible for the Subscriber's actions if they do not correspond to the information provided and the Provider's advice.

5.4. The Provider, when entering into this Agreement, is guided by the assurance of the Subscriber that he has the necessary knowledge and skills in working with subscriber equipment. The scope of telephone consultations is limited to specific issues related to the provision of Services. ITSS does not provide advice on setting up third-party hardware and software.

5.5. In case of loss of Authentication data by the Subscriber, the Provider re-notifies the Subscriber of the lost data at the Subscriber's request, indicating in this request personal data and the method of transmitting information (fax, telephone, e-mail, etc.), by which the lost data should be reported to the Subscriber.

5.6. The provider is not responsible:

5.6.1. For ensuring the security of the Subscriber's equipment and software used to receive Services;

5.6.2. For losses incurred by the Subscriber as a result of using the Services through no fault of the Provider.

6. COST OF SERVICES AND PAYMENT PROCEDURE

6.1. The subscriber provides a subscriber line (cable and accessories used to connect the connection point and subscriber equipment) at its own expense, it uses only materials belonging to it that are not burdened with the rights of third parties.

6.2. The connection fee includes the cost of installing and configuring Subscriber equipment. The connection fee depends on specific conditions and is indicated on the Provider's website.

6.3. After connection, the Subscriber's equipment is configured for an additional fee at the Provider's rates, as well as troubleshooting technical problems caused by the Subscriber's fault.

6.4. The subscription fee in the amount of 100% prepayment for the next month for using the services is paid by the Subscriber after registration in the system.

6.5. When connecting, the Subscriber selects the rates specified on the Provider's website.

6.6. The current cost of tariffs is indicated on the Provider's website.

6.7. For the services provided, a subscription fee is charged – a fixed cost of services per month, regardless of their volume and duration. The subscription fee is charged on the first day of the Billing Period and is not subject to recalculation upon termination of the provision of services before its end, except in cases established by law.

6.8. In case of interruption of the provision of services not due to the Subscriber's fault, the Provider extends the validity period of the subscription fee for the corresponding period.

6.9. For calculating the billing period, the individual debiting date is set on the connecting day. If Services are interrupted, including due to late payment for Services, the Individual debiting date is shifted to the date of re-activation after payment for Services.

6.10. Services rendered by the Provider to the Subscriber are considered to have been properly rendered and accepted on the last day of the billing period, if the Subscriber has not submitted a reasonable written claim. Installation works performed are considered to be properly completed and accepted 3 days after the Subscriber connects to the Service, if the Subscriber has not submitted a reasonable written claim.

6.11. Services are paid for in the national currency. You can pay for services at the Provider's offices or through other payment systems. In case of payment via bank branches, the Subscriber must save the payment receipt and present it to the Provider for crediting the payment. The Provider is not responsible for the timely crediting of bank transfers to the Subscriber that were received to the Provider's current account with payment details that do not allow us to clearly identify the Subscriber and the contract for which the payment was made.

7. CONTENT TERMS OF USE

7.1. General Terms and Conditions of Use of Content for free Viewing:

7.1.1. The Subscriber must not violate, block or otherwise damage any security features of the site, the terminal device application, or any tools that prevent or restrict the use or copying of any Content (if copying is not included in the Service provided) or impose restrictions on the use of Content.

7.1.2. The Subscriber does not have the right to use the Content for commercial purposes, including providing paid access to the Content, using the Content for the purpose of generating advertising revenue or subscription fees.

7.1.3. The Subscriber has the right to use the Content exclusively through private viewing and does not have the right to use the Content (partially or completely) in any other way.

7.1.4. Any other use of Content other than private viewing is a violation of this Agreement and legally protected intellectual rights, will be prosecuted and may result in penalties under Article 149 of the Criminal Code of the Republic of Uzbekistan and/or entail penalties and other measures under the legislation applicable in the territory.

7.1.5. Content for free viewing is available to the Subscriber through the use of the site Provider's name, on an authorized site or App for the device.

7.2. Terms of Use and Payment for paid Content:

7.2.1. Access to viewing paid Content by subscription is granted to the Subscriber who has subscribed for a subscription period of 1 (one), 7 (seven) or 30 (thirty) calendar days (at the Subscriber's choice). The duration of one calendar day is 24 hours. Calculation of the subscription period begins from the moment of successful completion of the operation for paying the Subscriber in full for the subscription period chosen by him / her and providing the Subscriber with access to viewing paid Content by subscription.

7.2.2. Access to view a Rental Content Unit for 30 (thirty) calendar days or more view such a Piece of Content repeatedly for 48 (forty-eight) hours provided to the Subscriber, who made the purchase of the Lease.

7.2.3. Access to multiple views of a Content Item, unlimited number of times during the period, as well as for a maximum of 6 (six)hours months from the end of the license period, the Purchase Agreement is provided to the Subscriber who purchased the corresponding Content Unit.

7.2.4. Payment for the service of providing the Subscriber with access to paid content (under the terms of subscription, lease, purchase) is made in the uzs (monetary currency of the republic of uzbekistan) and only through payment systems available on the Provider's website or in the App for the device. The list of available payment systems is set By the Provider independently at its own discretion and can be changed by the Provider at any time without notifying the Subscriber.

7.2.5. Payment for the Service is considered made from the moment of receiving the corresponding confirmation on the payment system's page.

7.2.6. The remaining funds on your personal account will be canceled in favor of the service if they are not used within 90 days.

7.2.7. When paying by bank card, the refund is made only to the card from which the initial payment was made, and only in agreement with the Bank card operator By the Provider.

7.2.8. Only three Devices are allowed to access paid Content at the same time.

7.2.9. To make a refund of funds paid for services that were not provided to the Subscriber due to the fault of the Provider, the Subscriber must keep emails sent by the Provider and/or the bank confirming the fact of payment for services until the end of the provision of services to the Subscriber.

7.2.10. The list of paid Content available by subscription, rental, purchase, as well as Content for free viewing, can be changed By the Provider at any time without notifying the Subscriber.

7.3. The User Agreement on the use of the START service (START service) is provided by the Limited Liability Company “Start.ru” (OGRN 1177746679175, TIN 7728374780) on the Provider's Platform in the service itrack.uz: the terms of the user agreement on using the START service on the Provider's Platform are posted at the following address on the Internet https://start.ru/legal/terms_of_use . The territory of use of the START service on the Provider's Platform is the Republic of Uzbekistan. The User undertakes to use the START service in ways that do not contradict the terms of this Agreement.

8. PROVIDER'S RESPONSIBILITY

8.1. The Provider is responsible for fulfilling its obligations under the Agreement in accordance with the current legislation.

8.2. The Provider bears the responsibility provided for by the current legislation for violation of the procedure for using information about the Subscriber's personal data.

8.3. The provider is not responsible:

- for the actions of broadcasters, the content of retransmitted television channels and changing the broadcast mode of programs;

- for malfunctions that do not belong to the Provider, including the termination of the signal due to lack of electricity on the main lines;

- in case of any damage to the data transmission network that is not related to the Provider's hardware and software;

- damage of any kind incurred by the Subscriber due to violation of the rules of operation of its own Subscriber equipment, as well as resulting from the actions of third parties, in particular, unauthorized mail exchange, virus attacks, etc.;

- for malfunctions in the operation of terminal equipment;

- in cases of non-provision of services to the Subscriber due to technical reasons and force majeure with a duration of less than 60 (sixty) minutes;

- complete or partial interruptions in the provision of services related to the replacement of equipment, caused by the need to maintain health and development TV signal over data networks (via IP protocol);

- for lost profits, direct or indirect damages incurred by the Subscriber as a result of using or not being able to use the service;

- for the quality of urban and other public communication networks, as well as for deterioration in the quality and/or interruptions in the provision of services that occur directly or indirectly for reasons that are beyond the Provider's responsibility.

- The Provider is not liable to the Subscriber for lost profits, indirect losses incurred due to poor-quality or untimely services provided, or for reasons beyond the Provider's control.

8.4. Upon termination of access to the services, the Provider is not responsible for notifying or not notifying any third parties about the Subscriber's withdrawal of access to the services and for possible consequences resulting from such a warning or its absence.

8.5. The Provider undertakes not to provide information about the Subscriber to third parties, except in cases where the provision of such information is established by the legislation of the Republic of Uzbekistan and is required for the formation, processing, storage and issuance of information on the performance of debtors ' obligations assumed in accordance with the legislation.

9. SUBSCRIBER'S RESPONSIBILITY

9.1. The subscriber is responsible for:

- for fulfilling their obligations in accordance with the current legislation.

- for all illegal actions taken with the use of the services, as well as for their consequences.

- for maintaining the confidentiality and protection of their Authentication Data from third parties, as well as for the consequences that may arise due to the disclosure and/or unauthorized use of Authentication Data.

9.2. The Subscriber assumes full responsibility and risks associated with the use of materials, goods and services obtained through the use of the service.

9.3. The Subscriber is solely responsible for the content, accuracy and legality of the information transmitted by the Subscriber using the services.

9.4. The Subscriber bears full civil, administrative and criminal responsibility for providing and using the premises during installation work at the address specified by the Subscriber at the conclusion of the contract.

9.5. The Subscriber bears full civil and material responsibility to the owner for the installation work carried out in the premises from the moment of signing the contract with the Provider until its termination, in accordance with the procedure established by law.

10. POSTING INFORMATION ON THE SITE

10.1. By posting Information on the Site, the User guarantees that he has all the necessary rights to post Information on the Site. If the User does not have the proper rights to post any Information on the Site, the User undertakes not to post such Information.

10.2 When using the Site, the User undertakes not to post on the Site and not to use the Site for the purposes of receiving, sending, distributing through/using the Site the following Information:

- slanderous, insulting, defamatory/degrading honor and/or dignity of third parties, containing threats;

- violating the rights and legally protected interests of third parties;

- promoting discrimination of people on racial, ethnic, gender, religious grounds, social status, or other grounds;

- promoting and / or calling for a change in the constitutional order, unleashing a war, religious, racial or ethnic hatred, containing attempts to incite hatred or calls for violence, infringing on the rights of minorities;

- containing pornographic materials or other materials that offend morality;

- containing extremist materials;

- offending the religious feelings of citizens;

- discrediting the business reputation of the Site Administration and third parties;

- Information of a 'custom' nature, i.e. Information created in someone's interests that do not correspond to the purposes of creating the Site;

- not post on the Site and not send anywhere through the Site other Information that does not comply with the legislation of the Republic of Uzbekistan/or this Agreement;

- not distribute on the Site and / or through the Site computer viruses or other computer codes, files or programs designed to violate, modify, block the destruction or limit the functionality of any computer or telecommunications equipment or programs for unauthorized access, as well as serial numbers to commercial software products and programs for their generation, logins, passwords and other means to obtain unauthorized access to the Site, as well as to paid resources on the Internet;

- not disrupt the normal operation of the Site;

- not distribute and / or use any computer programs, robots('spiders') or other automatic algorithms and methods aimed at 'pumping out'(collection), illegal transfer, copying, blocking, modification, destruction of Information and the Database, as well as aimed at bypassing the restrictions set by the Site Administration in the Site settings;

- do not post or otherwise use on the Site Information protected by intellectual property law (including, but not limited to, Information affecting patents, trademarks, copyrights and/or related rights), and other Information protected by law without appropriate rights and permissions from the owner of such Information. In the event of a dispute, the burden of proving that the Information posted by the User does not violate anyone's rights lies with such User;

- not to place or distribute advertising on the Site without obtaining the prior consent of the Site Administration;

- not to collect, store, distribute or otherwise process the Personal Information of other Users;

- do not place on the Site links to other Internet resources, the content of which is contrary to the requirements of the legislation of the Republic of Uzbekistan and/or this Agreement;

- not distribute on the Site and/or through the Site 'letters of happiness', Internet earnings systems, pyramid schemes, multi-level marketing, e-mail businesses and other Spam;

- when registering on the Site, do not indicate false Personal Information about yourself, do not register or perform actions on the Site on behalf of another real or existing person, do not indicate personal information of third parties, do not use any forms and methods of illegal representation of third parties;

- not to perform actions through the Site aimed at extorting or receiving money, regardless of the pretext, from other Users and/or third parties;

- not to promote the use and not to induce the use of narcotic and psychotropic substances, not to involve in prostitution through the Site;

- not to assist in the commission and/or not to perform other unlawful, illegal actions using the Site that are contrary to the requirements of the legislation of the Republic of Uzbekistan and/or this Agreement.

10.2.1. The Site Administration may, at its discretion, refuse to post, delete and/or edit the Information posted on the Site by the User if it does not relate to the topic of discussion and/or is of a negative nature.

10.3. The Site Administration provides the User with the opportunity to post Information on the Site and use the services of the Site. The Site Administration does not bear any responsibility for the accuracy and legitimacy of the Information posted by Users on the Site.

10.3.1. The Site Administration reserves the right to limit the placement of information by Users on individual pages of the Site at its own discretion.

10.3.2. The Site Administration reserves the right to refuse the User to remove Information from individual pages of the Site at its own discretion.

10.4. The Site Administration does not check and does not have the technical and actual ability to check all the Information posted by the User on the Site for its compliance with the requirements of the legislation of the Republic of Uzbekistan and the provisions of this Agreement, since such a check will make the operation of the Site impossible. However, the Site Administration can do this at any time at its discretion in case of any doubts.

10.5. The Site Administration may, at its discretion, refuse to post, delete, delete and/or edit any Information that the User is going to post/posted on the Site.

10.6. A link to any site, product, service, any information of a commercial or non-commercial nature posted on the Site by the User or as an advertisement does not constitute an approval or recommendation of these products (services) by the Site Administration.

11. FORCE MAJEURE AND DISPUTES

11.1. Termination of the agreement does not release the parties from liability for its violation.

11.2. The losses caused are collected from the guilty party in excess of the penalty and may include lost profits (lost income).

11.3. The Parties are released from liability for improper performance of their obligations, if the reason for this is force majeure circumstances, which, among others, include adverse weather conditions, fires, accidents, the absence or decrease in the signal level from the broadcaster (including satellite). In this case, the term of performance of obligations is postponed in proportion to the time of action of such circumstances, without compensation for any losses to the other party.

11.4. If the circumstances of force majeure that affected the Provider last for more than 30 consecutive days, then the Provider has the right to refuse to fulfill its obligations under the Agreement by posting relevant information in the office and on the site.

11.5. In case of disputes related to the performance of the Contract, the Parties will make every effort to resolve them in a pre-trial (claim) procedure. In accordance with the law, court costs incurred by both parties are paid by the parties involved in proportion to the amount of satisfied claims.

12. DISPUTE RESOLUTION

12.1. In case of any disputes or disagreements related to the performance of the Contract, the Parties will apply all conditions for their resolution through negotiations between the Parties.

12.2. If disputes are not resolved through negotiations, disputes are subject to resolution in an authorized court in accordance with the procedure established by the current legislation of the Republic of Uzbekistan.

13. TERM OF VALIDITY OF THE OFFER, PROCEDURE FOR CHANGING ITS TERMS OR TERMINATING IT

13.1. The Agreement applies to the relations of the parties that arose before the conclusion of the agreement, if they took place.

13.2. This offer is open-ended, and all its terms and conditions are valid until one of the parties expresses a desire to terminate it in accordance with the procedure stipulated in this Offer.

13.3. The Subscriber has the right to terminate the Agreement unilaterally by submitting a written application to the Provider's office for termination of the Agreement no later than 10 (ten) calendar days before the end of the month in which the application is submitted.

13.4. Refund of funds to the Subscriber is made by the Provider by transfer to his plastic card or bank account in the national currency of the Republic of Uzbekistan.

13.5. Refund in case of refusal of the Rental, Purchase service.

13.5.1. The Provider's Service (Rental, Purchase) consists in providing the Subscriber with a technical opportunity to get access to the Video Content Viewing. At the moment when such technical possibility is provided (access to the Viewing is opened), the Service shall be deemed to be rendered by the Provider. As a general rule, no refund shall be made if the Service is canceled after it has been provided.

13.5.2. The Provider has the right to voluntarily refund the money for the Rent, Purchase, but only if the conditions below are met at the same time:

• No more than 3 days have passed since the purchase of these Services;
• The time of viewing the Video Content was not more than 10 minutes (including rewind mode);
• The Subscriber was not granted any privileges or discounts in connection with the purchase of Video Content.

13.5.3. No refunds will be made for the reason that the Video Content does not meet the Subscriber's taste/expectations. The User is obliged to familiarize with the description of the Video Content before purchasing it. The Provider renders only technical Services for access to the Video Content.

14. OTHER CONDITIONS

14.1. The Provider has the right to provide information about the Subscriber to relevant enterprises( law enforcement agencies), institutions or organizations in the following cases::

- when organizing the Subscriber's connection to the services and / or subsequent maintenance of the Subscriber with the help of contractors;

- in other cases stipulated by the current legislation.

14.2. If the equipment is damaged or lost due to the Subscriber's fault, the Subscriber will reimburse the Provider for its agreed cost specified in the contract.

14.3. In The Parties will be guided by the current civil legislation of the Republic of Uzbekistan in everything that is not provided for in this Agreement.

List of equipment that the Subscriber can get for temporary use, depending on the service

1. IPTV TV Receiver (Connection)

2. KSVPE cable-5e 2x2x0. 52 (Subscriber)

3. Connector (Connection)

4. Plug (Connection)

Bank details:

LTD “ ALPHAZET TECHNOLOGIES ”

Tashkent, Shaykhantakhur district,

Labzak, near the house No.22

P/a: 20208000805308597001

Joint-Stock Innovative Commercial Bank “Ipak Yuli”,

Tashkent, MFO: 00444

TIN: 307919012, OKED: 79994

Director Y.A. Abdullayev

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